Brand
(Q) What is
your brand’s overall purpose?
(Q) What
do you aim to achieve with social media?
Audience
(Q) Who is your target audience?
(Q) What topics and sources of information are
most important to them?
(Q) What events matter to them and their lives?
(Q) What problems can you help them solve?
Defining Your Brand
(Q) What is the desired tone of your social media
updates?
(Q) What emotions do you hope to convey through
your brand’s visuals and messaging?
Planning Content
(Q) What type of content best supports your
content marketing mission?
(Q) What are the main topics, categories or
messages that support your brand?
(Q) Do you intend for me to use social media to
provide customer service? Responding to Facebook comments, questions about
listings, etc.
Content Creation
(Q) What resources do we have? (Real Estate updates, news, Hootsuite, etc.)
Analyzing and Measuring
(Q) How will you measure ROI and define
success with your social media strategy?
(Q) What is the customer journey from start to
finish?
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